RETURNS

1. Return Policy Overview

We want you to be completely satisfied with your purchase from Kannun London. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy. Please read the following guidelines to ensure a smooth process.

2. Return Eligibility

• Returns are accepted within 14 days of the date of receipt.
• Items must be in new, unused condition with all original tags and packaging.
• Personalized or customized items are not eligible for return unless there is a defect or error on our part.

3. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact us via email at contact@kannunlondon.com within 14 days of receiving your order.
2. Provide your order number, the item(s) you wish to return, and the reason for the return.
3. Await our response with instructions on how to proceed with the return.

4. Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping method to ensure the safe return of your items. Kannun London is not responsible for lost or damaged return shipments.

5. Refund Process

Once we receive your return and verify that it meets our return eligibility criteria, we will process your refund within 10 business days. Refunds will be issued to the original payment method.

6. Exchanges

If you wish to exchange an item, please follow the return process outlined above and indicate the item you would like to exchange it for. We will process a new order for the replacement item.

7. Contact Information

If you have any questions or concerns about our return policy, please contact us at: contact@kannunlondon.com